- Business and Entertainment - Business is Business - Implies business should not be influenced by other elements - Question: Can business be influenced by entertainment? - Yes, business can combine with entertainment - Client Entertainment - Common in corporate culture, especially in Chinese companies - Purpose: Business - Means: Entertainment - Importance of Hosting Visitors from Abroad - Opportunity to introduce products to foreign clients - Maintain good relationships with partners - Investment for potential business opportunities - Procedures of Discussion - Warm-up: Importance of client entertainment - Passage Learning: Being Dignified and Gracious - Secretary's attitude: Neither humble nor arrogant, but dignified and gracious - Representative of the company with responsibility - Case Study: Corporate Hospitality Means - Answering how to entertain clients - Teaching Objectives - Know why hosting visitors is important - Hold appropriate attitudes when dealing with foreign visitors - Learn how to treat foreign visitors - Adjectives for Dealing with Foreign Visitors - Dignified and Gracious - Opposite Pairs - Humble vs. Dignified - Arrogant vs. Gracious - Practical Methods to Entertain Clients - Dinner at expensive restaurants - Playing golf - Watching sports - Karaoke tours - Listening to concerts - Shopping - Golden Rule of Corporate Hospitality - Choose appropriate means based on client’s interests - Combine social conversation with purposeful conversation - Turn social events into business advantages - Assignments - Discuss three cases from handouts - Prepare presentations on chosen means of entertainment for clients